Frequently Asked Questions

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SIG SAUER endorses the ranging capabilities of your rangefinder in the owner’s manual and on the outside of your KILO box. The specifications noted are the maximum distance each rangefinder will achieve on trees, animals, and reflective targets. Additionally, each rangefinder will have varying but passable specifications. Range specifications are subject to manufacturing tolerance variances, with each rangefinder having a minimum and maximum range. These tolerances include: Environmental conditions, manufactured components, and atmospheric conditions. Please contact SIG SAUER CS for product specific range specifications.

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• All range finders are dependent on the target’s ability to reflect light back into the range finder’s receiver. Some surfaces known as Lambertian surfaces can diffuse the light coming back to the range finder making ranging less accurate. Since these surfaces cannot be changed, using the range finder in “hyperscan mode” which increases chances of getting a range. Hyperscan mode is utilized when holding the “RANGE” button down. The rangefinder is working at four times per second versus a single click at one time per second.
• At long distances, hyperscan mode or a tripod should be used to ensure that the target is being hit by the laser.
• Test known items and reflective targets to verify performance such as a reflective item at a known distance. Keep in mind that target color can also make a difference. You can test reticle laser alignment by using hyperscan across a stop sign and see if there is a jump before or after the reticle passes over the item.
• Rangefinders will perform differently based on changes in ambient conditions such as bright sunlight or snow, rain or fog, temperature and the reflectivity of the target being ranged. For example, at dusk and dawn your rangefinder may be able to range trees at over 1000 yards but in bright sunlight may only achieve 500 yards. If your KILO will not range at least 400 yards under normal conditions (fog and rain excluded) please contact customer service. Your product may have fallen out of alignment.

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SIG SAUER endorses the ranging capabilities of your rangefinder in the owner’s manual and on the outside of your KILO box. The specifications noted are the maximum distance each rangefinder will achieve on trees, animals, and reflective targets. Additionally, each rangefinder will have varying but passable specifications. Range specifications are subject to manufacturing tolerance variances, with each rangefinder having a minimum and maximum range. These tolerances include: Environmental conditions, manufactured components, and atmospheric conditions. Please contact SIG SAUER CS for product specific range specifications.

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Properly setting a diopter will allow you to look through your lenses with ease and give you a clear, sharp image.
To properly set the diopter, follow these steps:

1. Look at an object approximately 100 yards away.
2. Close your right eye and adjust the center focus wheel (large knob between barrels) until you find the clearest image.
3. Open your right eye and close your left eye. Adjust the wheel in front of the eyecup on the right barrel until you find the clearest image. Your diopter is now set.

To make in-field adjustments for clarity, simply adjust the large center focus wheel slightly to find the clearest image.

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It is possible that your interpupillary distance is not set correctly. Try adjusting the binoculars at the bridge (or hinge points) until you see one whole image.

You can download PDF copies of all our product manuals from their respective product pages.

All accessories shipped to SIG SAUER require a service request number. This number can be obtained by calling our Customer Service. Please have your model number of the returning accessory ready when the customer service rep answers. A customer service representative will guide you though this process. Accessories received without a service request number will be delayed in processing and/or returned to the sender.